FAQ

How does it work?

1.You sign up at https://virtualdatespace.com
2. You will receive a confirmation email, please confirm it to activate your account.
3. Complete your profile, upload your picture, etc.
4. When at your profile page, click on the top right ( More ) Link to access all of the wonderful features.

How do I test the Video Chat or the Audio Chat?
This can be a bit tricky because you can not test it on ONE computer (these features are never used on the same computer actually). You need to log in as, for example, Lily 1234567 and your friend needs to log in as John 123567 and one of you should press the link Video Chat or Phone in the profile of the other person. If you test it on the same computer, the sound that comes from the microphone and then goes around the globe and back to your computer enters into a loop and you hear some horrible noise. Not recommended! :-)

Can users upload and use their own faces in 3DCity?
Yes. Our wonderful FaceTo3D® technology allows to upload your own face and attach it to the avatar. Imagine talking with your friends in a real 3D environment, all your friends having their own faces?

How can I see someone's info in 3DCity?
When the dialogue is in progress you can just out your mouse cursor over the photo and a popup appears with all the basic info about the user.

How do I stop a conversation in 3DCity?
Press and hold a photo for 1-2 seconds and when a cross appears through it to the left.

Does 3DCity require a fast internet connection?
No. All files, textures, animations, etc. are very light and have been prepared and tested on very slow internet connections. Actually, we only use very old 3G modems at our offices to be able to see our software in real not-so-perfect world, where internet is not always superfast. So even users in remote African villages will be able to use 3DCity. This is our top priority.

Do your mobile apps have push notifications?
Yes sure. This is actually one of the main reasons you need a mobile app. You need to get your members back to the site. And the best way to do it is to have a push notification when they receive a new message, for example. Then they open the app and begin interacting. And pay you for the memberships and credits.

Is the Video Chat Flash based?
No. It is WebRTC based and does not require any plugins. It is peer-to-peer basically, that is, the connection established between the users directly.


What does the quality of the Video Chat connection depend on?
Only on the internet connections of the user A and the user B, who are using the Video Chat. The connection is established between them directly. For example, your hosting has no importance in this process and does not influence the quality of the connection. Moreover, if your site goes down and two users are speaking at this moment, they will be able to continue speaking without even knowing the site is not online!

Does the Video Chat run on mobile?
Yes

Does 3DCity have push notifications on mobile?
Yes of course.

What is Street Chat?
Street Chat is the new revolution in social interaction, with Street Chat it’s possible to travel the world with your friends, right from the comfort of your virtual safe space.